I added multiple guides to my cart but the discount isn't automatically applying.

Please email us at submissions@avontuura.com. We can apply the discount to your order post-purchase and refund the amount to the credit card you used for payment. If you're uncomfortable paying for your order in advance, we can also prepare an electronic invoice via email with a prompt for payment. We will never ask for your credit card information-that will remain private with you.

How up-to-date are your guides? 

We update our guides annually with new projects. Every guide you purchase also comes with a digital map you can access by scanning the QR code on the back. We regularly update this digital map as new buildings are completed in advance, so your guide never goes out of date.

Do you ship worldwide?

Yes, we ship to over 200 countries. 

How long will my order take to ship?

We ship from Toronto, Canada, and generally process orders within 3-5 business days. On average, shipping to the USA and Canada takes 5-15 days, the UK and Europe around 2-3 weeks, and beyond that around 4-8 weeks.

Please note that we do not include tracking at this time.

I am leaving for my trip soon. How can I get a guide?

Our titles are available in some independent bookstores, cafes, and museum shops worldwide.

Our list of stockists is here.

My order hasn't arrived yet. What can I do?

Please email us at submissions@avontuura.com along with your order #. We will investigate and offer a solution. In most cases, we will provide a replacement.

Returns and Refunds Policy:

Sorry, we don't offer refunds, returns, or exchanges at this time. We'll do our best to make sure you're happy with your order. If you have any questions or concerns about your order, please reach out us  submissions@avontuura.com.

How can I contact you?

Please email submissions@avontuura.com. 

Do you make custom maps?

Yes! We can make custom maps for architecture festivals, studios, business associations, local walking tours, research projects, and group tours (student or private). Have an idea? Email us at submissions@avontuura.com and we would be happy to discuss.