FAQs
How up-to-date are your guides?
Very. Every guide you purchase comes with a digital map you can access by scanning the QR code on the back. We regularly update this digital map as new buildings are completed, so your guide never goes out of date.
Do you ship worldwide?
Yes, we ship to over 190 countries.
How long will my order take to ship?
We ship from Toronto, Canada, and generally process orders within 48 hours. On average, shipping to the USA and Canada takes 5-15 days, the UK and Europe around 2-3 weeks, and beyond that around 4 weeks.
Please note that we do not include tracking at this time.
I am leaving for my trip soon. How can I get a guide?
Our titles are available in some independent bookstores and museum shops worldwide. Our list of stockists is here.
My order hasn't arrived yet. What can I do?
Please email us at submissions@avontuura.com along with your order #. We will investigate and offer a solution. In most cases, we will provide a replacement.
How can I contact you?
Please email submissions@avontuura.com.
Do you make custom maps?
Yes! We can make custom maps for architecture festivals, studios, business associations, local walking tours, research projects, and group tours (student or private). Have an idea? Email us at submissions@avontuura.com and we would be happy to discuss.