Processing Time:
Orders take 2-5 business days to process.

Shipping Time:
USA and Canada: 10-15 days
UK & Western Europe: 2-4 weeks
International: 4-8 weeks

Customers are responsible for customs and duty costs.

Please note that we do not include tracking on all orders.

VAT:
Shipments to the UK or any EU countries will be subject to VAT (Value Added Tax). Orders over $150 will not be subject to VAT during purchase, but through your country's customs before it arrives.

Returns and Refunds Policy:
Sorry, we don't offer refunds, returns, or exchanges at this time. We'll do our best to make sure you're happy with your order. If you have any questions or concerns about your order, please reach out to the ÅVONTUURA team at submissions@avontuura.com.

Damaged Items:
If your order arrives damaged, please take a picture and send it to submissions@avontuura.com.