Processing Time:
We generally process orders within 48 hours.

Shipping Time:
USA and Canada: 5-15 business days
International: 3-4 weeks

1. Customers are responsible for customs and duty costs.
2. Please note that we do not include tracking at this time.

Due to recent changes in U.S. import regulations, specifically the end of the de minimis duty exemption, we have temporarily suspended all shipments to the United States. We hope to resume shipping by October 2025.

VAT:
Shipments to the UK or any EU countries will be subject to VAT (Value Added Tax). Orders over $150 will not be subject to VAT during purchase, but through your country's customs before it arrives.

Returns and Refunds Policy:
Sorry, we don't offer refunds, returns, or exchanges at this time. We'll do our best to make sure you're happy with your order. If you have any questions or concerns about your order, please reach out to the ÅVONTUURA team at submissions@avontuura.com.

Damaged Items:
If your order arrives damaged, please take a picture and send it to submissions@avontuura.com.