Shipping & Delivery
We ship our guides to most countries worldwide! That said, we’re currently unable to deliver to the following locations: Albania, Algeria, Azerbaijan, Barbados, Cuba, Eritrea, Haiti, India, Iran, Iraq, Marshall Islands, Micronesia, North Korea, Palau, Palestine, South Sudan, Syria, Timor-Leste, and Yemen.
Processing Time:
Orders take 1-2 business days to process on average.
Shipping Time:
USA and Canada: 10-15 days
UK & Western Europe: 2-4 weeks
International: 2-8 weeks.
US and Canada customers: Please note that we do not include working tracking numbers on orders as they are shipped via regular mail. If you do see a number in your order, that is just your confirmation number from the UPS / USPS or Canada Post confirming that your order has been picked up.
International customers are responsible for customs and duty costs where applicable.
VAT:
Shipments to the UK or any EU countries will be subject to VAT (Value Added Tax). Orders over $150 will not be subject to VAT during purchase, but through your country's customs before it arrives.
Returns and Refunds Policy:
Sorry, we don't offer refunds, returns, or exchanges at this time. We'll do our best to make sure you're happy with your order. If you have any questions or concerns about your order, please reach out to the ÅVONTUURA team at submissions@avontuura.com.
Damaged Items:
If your order arrives damaged, please take a picture and send it to submissions@avontuura.com.